corehealth Support
To submit a support request:
A CoreHealth support representative will respond to your request within one
business day.
Hosted Solution Support
Includes:
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Product questions and support to designated site manager
-
Online training sessions
-
All software updates (including minor and major new software enhancements and
releases)
CoreAssist 30 Day Warranty
Includes:
-
Assistance with software installation up to 30 days after purchase (for recommended computer configurations)
-
Incident support
CoreAssist Annual Support
Includes:
-
Assistance with software installation (for recommended computer configurations)
-
Product questions and support
-
Online training sessions
-
All software updates (including minor and major new software enhancements and
releases)
-
Please view attached document for Support Agreement
-
Purchase annual support here
Per Incident Support (Post Warranty with No Annual Support)
Cost: $30.00 per incident resolution (no limit to calls and emails until
specific issue is resolved)
Download CoreHealth support policy
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